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Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

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Robin Waddell
Just want to say thank you for the service provided by Ricky when I bought my Tiguan. I am delighted with the car and the service provided. Ricky\'s no pressure approach to the sale was so refreshing - simply showed me the car, gave me ample time to look around on my own and then answered any questions I had without any sales pressure
Kirsten Weir
Sold a number of cars to Bryan. Always a great service regardless of who you deal with - very friendly and easy to deal with. Always get treated very well and given a fair price. Wouldn't go anywhere else.
Christine & Derek Storrie
Cannot thank Bryan and Graham for there service when buying our second car from Simpson's motors attention to detail amazing nothing to much trouble and the car is perfect
Thank you for your professional and friendly service
Derek and Christine Storrie.
Ash Sinclair
Purchased a Jaguar XF from Simpson Motors and collected car today. From start to finish I had exemplary attention and service. Nothing too much trouble as I looked at two or three other cars before deciding on the Jag. Professional, knowledgeable and friendly treatment. I'd pop in regularly if I didn't live 150 miles away.
David M - Really Good Aftercare
The BMW I bought has been good, still drives really well! There was an issue with the car but they took it straight back and sorted it all out for me which was great. They were very helpful. I would recommend them as the aftercare was really good!
Deborah L - Very Professional
Simpson Motors were very professional in their approach, I'd never bought a car on finance before but they knew the process well and guided me through it, they kept in contact and told me exactly what I needed to provide. As far as the car is concerned I've had no problems and I'm happy with the price I paid. I'd certainly use this Simpson Motors again.
Thomas P - Car Buyer In Fife
Simpson Motors were good, it's been a few months now and the car is running well, I was happy with the way I was treated and they cleaned the car inside and out and put 6 months road tax on it. If i was getting another car in the future I would consider using them again based on this experience.
Michelle D - R Simpson Motors Review
Simpson Motors and their staff were really helpful and genuinely nice towards me when I was looking to buy my car from them, which I did I must add. Everything went perfectly had no issues at all so cant score their aftersales care as there has been no reason to return.
James B - No Pushing
Everybody at the dealership was friendly, they didnt jump on you like a lot of places do, they left me to it and just said to give them a call if I needed anything else, clearly this approach to selling a car worked for me because I went ahead and purchased the car and furthermore would go there again. No problems so far so cant comment on them resolving any issues
Leonard Dunster - Multiple Cars
I Leonard Dunster can highly reccomend Simpson Motors As I have now bought my last 12 cars from them and find the staff very helpfull, well mannered and the service second to none and nothing is too much trouble they even help me with my laptop & bluetooth on my phone.
Craig Hynd - Audi A3 S Line
Professional, Efficient and friendly
Really great experience, it was a quick and easy process.
1 year after purchase: a very happy customer
Normally I rate visiting used car sites as an experience rather below visiting the dentist. The high pressure sales, the lack of time to properly inspect the car, the covering up of faults?none of which I experienced at R Simpson Motors. I bought a Honda Civic as a daily runabout 12 months ago, and the experience was seamless. Plenty of time to examine the car, relaxed road test, sensible negotiation on overall cost. Collected at the railway station to pick up the car, paperwork done in 10 minutes. 10,000 miles later, issues with the car have been ZERO. Last 12 months has had MOT, service, 2 new front tyres (replacements for cheap brands fitted) and new battery (I replaced for peace of mind the original unit), but zero costs for faults. Altogether a very positive buying and ownership experience: what I bought was a great condition car for a competitive price. Based on this experience I would not hesitate to be a repeat customer.
Craig Canning - VW Jetta
Excellent service throughout process. Team Couldn't Have been more honest and helpful, Allowing me to conclude purchase within 24 hours from first phone enquiry to collecting a fully valeted car up! Can't recommend highly enough...
Janice Inglis - VW Scirocco
Excellent service from Graeme would thoroughly recommend this garage .
Andrew Leyden - Nissan Qashqai
The salesman we dealt with was and excellent ambassador for Simpson motors, he was a completely down to earth and amiable fella, he was there to sell cars, but did Not use any undue pressure techniques, he let the vehicle do the talking, thank you for your very courteous approach, I would recommend anyone to visit this dealership, some quality stock on show. Very impressed, cheers, I do believe we travelled so far for good reason, from Stranraer in fact, well worth the sare neck.
Gavin Scotland - Hyundai i10
Exceptional friendly service, purchased a used car would recommend and would buy again in future. Thank you Simpson Motors.
Matthew Beat - Hyundai i20
This is the second time I've bought a car from Graeme at Simpsons and I've been delighted with his service on both occasions. I also dealt with Bryan briefly this time, and he was also efficient and helpful. There's no hard sell either, which is one of the reasons I went back. And the cars are always as described in the adverts. I am also really happy with the trade-in price for my old car, the price and spec of the new car, and its sparkling appearance inside and out at pick-up. The whole sale was a pleasure and I wouldn't hesitate to recommend Simpsons.
Greg Turner - VW Tiguan & Bmw 330D
This is now the second time buying from Simpson's motors, and I can honestly say with both cars I purchased there hasn't been one problem or issue with either of them. Even after purchasing my car I was assured if there was any issues to contact them. Can't fault them in anyway. Definitely recommend this garage.
Diana Scott - Range Rover Evoque
Great service from start to finish. First time I have purchase a car by myself and the guys couldn't have been more helpful. Would definitely recommend them to friends and family.
John Friel - Porsche 911
Excellent experience

Trust is key for me and I was quite quickly put at ease by Bryan; he had excellent personal knowledge of the car, was great to deal with - no pressure at all and extremely efficient in managing the on-site purchase and collection. I'd have no hesitation in recommending Simpson Motors
David Sneddon
Collected car was clean and presentable had a slight issue with clutch after a few days of ownership. They recovered car and couldnt find a problem with the car kept me informed throughout there checks and gratefully put an extended warranty on the car as peace of mind i have had no further issues with car and i would recommend them for your next car.
Shona Cairns
Recently bought my latest car from this garage & had first class first from the day I bought my car (it was ready for collection within a few hours of buying) and few wee issues sorted out with no hassle at all!

Being a female, car shopping on my own I thought it might be off putting but not at all at this garage, 100% I will use this garage in the future & I would recommend to others :)
First class customer service from everyone in Simpson Motors. Everyone was so helpful, the customer service was second too none. Would highly recommend.
Claire R - First Class Service
The best car buying experience I have had. Start to finish was 100% professional. The showroom, and finish of the cars are at a very high spec. Couldn't be happier with my service and purchase.
Craig Roxburgh - 1st Class
One of the best if not the best garages around. From start to finish the team at Simpson Motors were class. Will definitely be using again when the time comes to buy another car.
Ian Hamilton - BMW X5
Travelled over from Dunoon to buy my car. Graeme was a delight to deal with, no hassle as the cars do the talking . Many thanks for a wonderful motor and well done guys
Gavin Cousar - BMW 116
Bought a BMW 116i from Bryan Simpson, I spoke to the man a few times by phone before travelling 75 miles and purchased without hesitation. There is no sales tactics, the staff are excellent, you are free to wander around the exceptionally clean complex and their vehicles are priced very keenly & priced to sell at the advertised priced which negates a lot of unnecessary haggling. When you meet good people, you know you will return to purchase again and the BMW I purchased is in a condition that is much better than it\'s age. Thanks guys, the good lady is delighted with the 116.
Simon H
First rate experience. I travelled over 300 miles to see them and it was definitely worth it. Car was exactly as described. Pleasure doing business with them!
Andy Pell - Porsche Boxster
Just purchased a car from Bryan at Simpson Motors and was very pleased with the service and the car , very professional and friendly service from start to finish ,
They handled everything very efficiently with no complications along the way. I would recommend them in future
Ian De-Gernier - Kia Sportage
Very good. Graham and staff were wonderful. I would not hesitate to go back. Also i would recommend them to all people looking for a car. Thank you Graham and staff
Simon Homer - Nissan Navara Tekna Connect
First rate experience. I travelled over 300 miles to see them and it was definitely worth it. Car was exactly as described. Pleasure doing business with them!
Daniel Broadley - BMW 520d
An Excellent experience when buying my car from Simpson motors. Smooth transaction from finding the car I wanted to owning it. They took care of everything. They helped me trade my car in against my new one, offered a great financing package and took care of changing my private number plates over. They had the whole process from start to finish complete in a few days, which was great as I couldn't wait to get my new car. Great service, will definitely return for my next car.
Alan Bower - Audi A3 S-Line
First time i have bought a car from Simpson Motors and couldn't be any happier with the result! I didn't really know much about car finance when i set out looking for a car they were able to explain all the different options available and let me decide on what option suited my budget best there was no pressure or hassling me to make a decision. The car came serviced and with a years mot included and hasn't missed a beat since. I've had the car just over a year now, Simpson motors will be the first place i go when its time to change again ! :)
Michael Armitage - Audi A3 Sport Tdi
Within 48 hours of choosing which car i wanted i was driving it home due to the efficient and smooth process at Simpson Motors. The customer service i received was excellent and very professional. I know very little about cars and i was advised to tint my rear windows which i was instantly happy with when i collected the car. Couldn't be happier and looking forward to my next visit to Simpson Motors!
Mike Shepley - Nissan Pathfinder
What is excellent customer service, and where can you find it? For me the answer is easy, its buying a car from Mr Simpson and his team. Never before have I felt so at ease with a company in undertaking a sales transaction and especially for a car ! I had options to travel 12 miles, 50 miles but after reading the feedback on all 3 companies for the same make and model car, Simpsons won by a country mile and so a 245 mile journey to purchase what turns out to be a fantastic car has been one of the best decisions I have ever made, thank you everyone and see you again without doubt in a couple of years. To anyone reading testimonials I can assure you this is a genuine one, and I would say that if you are thinking of buying a car. This company has a business model that works, simply because they understood me as a customer and what I was looking for and more than met my expectations. Great job everyone.
Mark Mitchell - Audi A3
From start to finish the staff at Simpson Motors were excellent, in particular Brian & Graham. Any queries I had about the 3 cars that had interested me from their showroom were professionally dealt with. After I had chosen the A3, Brian was able to alleviate the one technical issue with car`s set-up. 1st class service & highly recommended.
Brendan Scott - VW Polo & Audi A3 S-Line
This was the second time that I have bought a car from Simpson Motors due to having a good experience previously. In an industry that can have a reputation for pushy salesmen looking to make an quick buck, it is refreshing to speak with staff who genuinely care about your needs and wants. Bryan was the gentleman that I dealt with, who offered me a number of options after specifying the type of cars I would be interested in. Without pushing me towards an option he then came to me with a number of suitable cars as well as the finance options that were available. After making my decision it was a case of running through some simple forms and it was much easier than I had remembered. I would recommend Simpson Motors as it is hard to find dealers with a real family feel but with the knowledge of a branded dealership.
Graeme Shield - 1.0 Vauxhall Agila
Purchased an Agila after lots of investigation into a few cars at a few places. Graham at Simpson Motors was friendly and honest to deal with, and the car is a great wee drive. Just what I was looking for. Aftersales from the dealership is decent too. I'll be back when it's time to change. Thanks folks!
Ross Carnegie - Audi A3 2.0TDi S Line
First class service and thanks to Bryan can't fault the fast friendly service. Would highly recommend anyone looking to buy thanks again mate
Scott Rodger - Audi A5 1.8 TURBO
Different class dealing with Bryan , would happily recommend to anyone , some great deals and great cars to be had.
Tracy Nicholson - Audi A3 TDi Sportback
Took delivery of my Audi A3 Sportback today. Really great car, fantastic customer service from Graeme. Would highly recommend this dealer.
Gillian Garvie - Jaguar XF & Vauxhall Astra SRi
Hello Graeme,

I'd like to send you a testimonial.
Just bought my second car from Simpson Motors and will certainly go back for my third. Service is excellent, Prices are competitive. Cant fault this garage.
Harinder Chahal - Range Rover Sport HSE Red 3.0SDV6
Simpson Motors,
I would just like to state that the experience buying my Range Rover Sport from you was absolutely fantastic.
As you know i travelled up from Birmingham without even seeing the car, to find it in immaculate condition as described.
Great vehicle, Great customer service very genuine and all in all a pleasure to deal with you.

Yours Sincerely,
Harinder S Chahal(LLB Hons)
Hugh Smith - Mercedes-Benz AMG Sport C220 CDi Coupe
Just thought i would let you know how pleased i am with the car and with our recent transaction.
The car is superb with the performance and level of spec i was looking for - cheers.

Although this was my first dealing with your company, i felt very comfortable with everything and was especially pleased with the way in which you handled all of the registration transfer paperwork - saved me all the hassle! Not to mention the Simpson Motors excellent customer service in ferrying me to and from the train station. Much appreciated for and "out of towner".
I would have no hesitation in recommending Simpson Motors and thanks once again.

Hugh S
Colin Murray - BMW X6 40D X Drive
This is just a thankyou to Bryan for selling me a great car, in fact i will go as far to say it is the best car i have ever owned. The transaction was also very smooth and Bryan Dealt with all the paperwork for REG Transfers.
Once again thanks for all the help and the great car.
Happy Colin
Alistair Smith - Vauxhall Insignia 1.9 CDTi Sri
Good Evening Bryan ,
Just a wee message to let you know how pleased i am with the car i bought from you. The difference in build quality, ride, comfort and fuel economy compared with my MG is like night & day. Thankyou for your honest appraisal and efficient service. Good, Honest, Trustworthy car dealers are few and far between and the way you conduct business is greatly appreciated and a testament to your heritage. I would recommend you and your business without hesitation and wish you continued success.
Best Regards
Alistair Smith
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